The Executive Summit is IBM Hong Kong’s annual client event where our most prestigious C-level group of leaders exchange views and examine the latest business and technology trends to enhance enterprise competitiveness.
Today, the mobile revolution, social media explosion, digitization, and the power of big data analytics are putting the customers in control. These empowered customers expect hyper-personalized service. This new era of the Chief Executive Customer is forcing business leaders to engage customers as individuals and deliver differentiated experience. They need to rethink the application of computing not just to the operational processes, but increasingly to the core of their business, the front office.
More than ever before, it is critically important for CIOs and various line of business leaders (CXOs) to rethink their roles, collaborate in new ways and transform their organizations to drive business growth.
The Executive Summit 2013 aims to bring together CIOs and CXOs from leading companies to explore emerging opportunities together, to embark on a journey of growth in the new era through CIO + CXO collaboration.
16:45 – 17:25: Technology Strategies for Front Office Transformation
Moderator:
- Chee Sing Chan, Group Editor, Computerworld Hong Kong
Panelists:
- Craig Stevenson, Executive Director, Retail Industry, IBM Greater China Group
- Sarabjit Anand, Head of Country Technology Management – HongKong & NEA, Standard Chartered Bank
- Henk ten Bos, Chief Information Officer, Ageas Insurance Company
Big data, mobility, cloud, digital and smarter computing drivers are shifting imperatives for all organizations, enterprises will need to devise a technology strategy to advance in their path for front office digitization.
This session will offer the opportunity to exchange, expand and deepen the collective thinking about the changing role of CIOs and how businesses are responding to market shifts.The Executive Summit is IBM Hong Kong’s annual client event where our most prestigious C-level group of leaders exchange views and examine the latest business and technology trends to enhance enterprise competitiveness.
Today, the mobile revolution, social media explosion, digitization, and the power of big data analytics are putting the customers in control. These empowered customers expect hyper-personalized service. This new era of the Chief Executive Customer is forcing business leaders to engage customers as individuals and deliver differentiated experience. They need to rethink the application of computing not just to the operational processes, but increasingly to the core of their business, the front office.
More than ever before, it is critically important for CIOs and various line of business leaders (CXOs) to rethink their roles, collaborate in new ways and transform their organizations to drive business growth.
The Executive Summit 2013 aims to bring together CIOs and CXOs from leading companies to explore emerging opportunities together, to embark on a journey of growth in the new era through CIO + CXO collaboration.
16:45 – 17:25: Technology Strategies for Front Office Transformation
Moderator:
- Chee Sing Chan, Group Editor, Computerworld Hong Kong
Panelists:
- Craig Stevenson, Executive Director, Retail Industry, IBM Greater China Group
- Sarabjit Anand, Head of Country Technology Management – HongKong & NEA, Standard Chartered Bank
- Henk ten Bos, Chief Information Officer, Ageas Insurance Company
Big data, mobility, cloud, digital and smarter computing drivers are shifting imperatives for all organizations, enterprises will need to devise a technology strategy to advance in their path for front office digitization.
This session will offer the opportunity to exchange, expand and deepen the collective thinking about the changing role of CIOs and how businesses are responding to market shifts.